Delivery & Shipping Policy

We strive to ensure a smooth and timely delivery experience for all our customers.

• Processing Time: All orders are processed within 24–48 hours of confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

• Delivery Timeline: Once dispatched, orders are typically delivered within 3–4 working days, depending on your location.

• Delays: While we aim to deliver within the mentioned timeline, delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, regulatory checks, or high order volumes. We appreciate your patience in such cases.

• Shipping Partners: We work with reliable courier partners to ensure safe and efficient delivery of your orders.

• Order Tracking: Once your order is shipped, you will receive a tracking link via SMS/email to monitor your delivery status.

• Address Accuracy: Please ensure that your shipping details are accurate at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

• Delivery Attempts: Our delivery partners will attempt delivery as per their policy. In case of multiple failed attempts, the order may be returned to us.

For any queries related to shipping or delivery, feel free to contact us at cannazoindia@gmail.com, and our team will assist you within 24–48 hours.